Every call starts
with a signal.
DialPulse configures the dialer, checks every number against the network, wires up your CRM, and scrubs your contact list before your agents ever pick up the phone.
The plumbing behind every outbound call
We handle the parts of your contact centre stack that agents never see, but feel the moment they break.
Dialer setup
Predictive, progressive or preview dialing configured around your pacing, agent count and campaign type — so lines ring with agents ready, not the other way round.
Pacing · routing · call recordingHLR lookups
Every number checked against the Home Location Register before it's dialled — live status, network operator and porting history, so agents stop chasing dead lines.
Live status · operator ID · roamingCRM configuration
Pipelines, call dispositions and agent screens built around how your team actually sells or supports — not the CRM's default template.
Pipelines · dispositions · reportingContact validation
Bulk list scrubbing to strip duplicates, dead numbers and formatting errors before a list ever reaches a dialer or a CRM import.
Dedupe · format · dead-number stripFrom messy list to live campaign
A fixed sequence, because getting the order wrong is how bad data ends up in a dialer.
Audit
We review your current dialer, CRM and contact lists to see what's actually going wrong.
Validate & configure
Numbers are HLR-checked and lists cleaned while we configure dialer pacing and CRM pipelines.
Test run
A small campaign runs end-to-end so we can catch routing or dispositions issues early.
Go live
Full rollout with monitoring, plus ongoing support as your call volume changes.
Try a mock number check
This is a demo of the kind of read-out your dialer gets before it ever places a call. Enter any South African-style number.
Enter a number and hit validate to see a sample result.
Ready to clean up your calling stack?
Tell us what dialer and CRM you're running today, and we'll scope the setup.
Let's scope your setup
Send us a note with your current dialer/CRM and roughly how many agents you run — we'll come back with a plan.